Recovery Lighthouse Care Quality Commission Report | CQC

The Care Quality Commission (CQC) is the Government’s independent regulator of all health and social care services in England. Their role is to register health and social care providers and to inspect whether or not standards are being met.

They then rate each service as either Inadequate, Requires Improvement, Good or Outstanding based on five core criteria, which are;

• Safe
• Effective
• Caring
• Responsive
• Well-lead

Recovery Lighthouse was inspected under this new rating structure in July 2021 and they have been rated as GOOD overall.

According to the CQC, Recovery Lighthouse achieved this rating for the following findings:

• The service was clean, comfortable and homely
• There were policies in place to manage risk, including for clients at risk of self-harm or leaving treatment early
• Staff put into practice the service’s values, and they had contact with managers at all levels

“Clients spoke very highly about their experiences of the service, their relationships with staff and the impact the service had on their lives.”

– (Care Quality Commission)